Please complete all sections of this form accurately and provide your order paperwork.

Please note:

• A valid Roundbrand Order Reference Number is required. Submissions without a matching order reference cannot be processed.
• Completing this form does not automatically result in a warranty claim or engineer visit.
• If a site inspection is required, a Site Inspection Fee will apply.

Please allow up to 7 working days for your enquiry to be reviewed. If we require any further information, a member of our Customer Care Team will contact you.